Legal Information

Policies & Terms

Clear, transparent policies designed to ensure the best experience for all our customers.

Last updated: 05/11/2025

About TJ's Bake & Browse

Jersey-based business operating from a commercial food preparation unit, specialising in gluten-free baked goods and allergen-conscious food products.

  • Email: hello@tjsbakeandbrowse.co.uk

  • Registered with Jersey Environmental Health as a food business

  • Compliant with Jersey Food Safety Law

Licensing & Compliance

Registered with Jersey Environmental Health as a food business and fully compliant with Jersey Food Safety legislation.

  • Food Safety (Jersey) Law 2007 compliance

  • Jersey Food Hygiene Regulations adherence

  • Regular Jersey Environmental Health inspections

Allergen & Safety Information

While we maintain a dedicated gluten-free facility, we cannot guarantee the products produced are free from any of the other 13 top allergens despite having strict cross-contamination protocols. We also cannot guarantee the grocery products are free from cross contamination during production, packaging or shipment of the goods to our store.

  • Dedicated gluten-free facility

  • Full allergen details on every product

  • Strict cross-contamination protocols

Service Information

Click & Collect service only. Orders can be placed up to 7 days in advance with collection from our Jersey location.

  • No collection Tuesday, Thursday or Sunday

  • Payment on collection (not available online)

  • Order modifications up to 4 hours before collection

  • 3 repeated no shows will result in blocks being placed to online orders

Key Policies & Terms

Important information about our services and your responsibilities

Food Handling & Storage

Products should be consumed within recommended timeframes and stored according to provided instructions. Customer responsibility begins at the ordering process.

Liability & Disclaimers

We are not liable for illness, injury, or loss caused by undisclosed allergens, incorrect storage, or consumption beyond recommended dates.

Cancellation Policy

Orders can be cancelled up to 4 hours before the agreed collection time. Failure to collect three consecutive orders will result in blocks being placed on your account impacting your ability to order online.

Privacy & Data Protection

Customer data is collected for the purpose of facilitating the ‘click and collect’ process and is managed in line with the General Data Protection Regulation (EU) 2016/679 (GDPR), in particular, Data Protection Authority (Jersey) Law 2018. At the time of ordering, we collect your name, email address and phone number (optional). Data will also be used to update you by email on new stock and promotional offers, at your discretion.

Questions?

Need Legal Clarification?

Contact us directly for any questions about our legal terms and policies

hello@tjsbakeandbrowse.co.uk